As a voucher holder, you may have changes in the household composition. Anyone leaving the household must first be approved by our agency and we must have all required documents before determining if the member can be removed. Any missing documentation will result in a denial letter and possible program termination.
STEP 1: Report the change.
The easiest way to report the change is by clicking this link, completing the required forms, and attaching supportive documentation: https://www.cognitoforms.com/metrohousingboston1/mrvpinterimrecertrequest
Please note, we will not process the action until we have obtained the requested documents. Please us the link above. Documents can also be mailed to Metro Housing|Boston, 1411 Tremont Street, Boston, MA 02120 or dropped off at our office, though longer processing times may occur as you will still need to fill out the required forms in the link.
STEP 2: Provide the required documents
Depending on which member you are removing, you are required to fill out the applicable form and submit verification of the removal. Please do not back date the form. We will only record the date it was received by our agency.
Which member are you removing? Adult versus a minor:
If you are removing an adult to the household:
If you are removing an adult, please provide all required documents below which include:
- Filling out the Remove A Member form
- Proof of New Address for Removed member:
- Copy of members new signed and executed lease
- Change of address with Registry of Motor Vehicles (Driver’s license)
- Utility bill bearing the members new address
- Change of address from USPS
If you are removing a minor to the household:
- Filling out the Remove A Member form
- Verification from one of the following:
- A court document verifying who has custody
- A letter from social service agency
- Verification from school or medical provider that states the minor now resides at another address
Example of Remove a Member form
Can I take a picture of my income change and send it to you?
Yes, documents can be sent as hard copies, PDF, JPEG or other image file formats. They must be an appropriate size, not blurry or cut off and must include identifiable information such as your full name on the documents.
If we receive a documents that are blurry, damaged or does not have your information on it, you should expect a document request in the mail. When submitting documents, please combine the documents and upload as one document/PDF.
STEP 3: Allow Time for Processing
Upon submitting ALL required documentation, it will take up to 3-4 weeks from the date of confirmed receipt of the documents for review and process the action. You will be notified by mail only of the approval of the household removal and a new rent share letter if applicable. We will make two attempts to obtain documentation. If you fail to provide the required documents, a denial letter will be mailed to you.
Will this affect my voucher size?
To understand how voucher sizes are determined, please click here.
Please note, this is for MRVP participants only and are for voucher holders with Metro Housing|Boston.
What if I don't supply the required documents? If the missing items are not supplied, a denial letter will be mailed to you.
How will I know If the request is approved? You will receive an approval letter in the mail.
What about my rent share? If the member you are removing had income in the household, it will be removed and your tenant share will be recalculated.
When is the effective date of the change? If your rent share will decrease as a result of the removal, the effective date is the following month of the report date. If you do not report the change on time, we will not run the action retroactively. If your rent share will increase as a result of the change, the effective date will be the first of the month following a full calendar months' notice of the increase.
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