or an apartment to be leased by a Metro Housing|Boston Section 8 voucher holder, the apartment must meet the Housing and Urban Development (HUD) Housing Quality Standards (HQS) and the supplemental inspection requirements of the Department of Housing and Community Development (DHCD). For this reason, it is important to address inspectional issues accordingly as they are occurring and address matters with the tenant first. Units in which are not within HQS may result in termination of payments or termination in the HAP contract.
What is Metro Housing|Boston’s role when it comes to issues with the tenant and their unit?
Metro Housing|Boston’s role is program administration and confirming units meet Housing quality Standards in order to release housing assistance payments. Our role is not property management or lease enforcement, or case work. Our HAP Contract is between our agency and the owner, while the voucher is between the participant/tenant and our agency. The lease which is legally binding contract, is only between the owner and participant/tenant.
There is a broken appliance in my tenant’s unit. What do I do?
For broken appliances, please communicate with your tenant on corrections. The following appliances are considered necessary and must be corrected immediately. If the owner fails to correct the issue or does not communicate on the correction with the tenant, our agency will conduct an inspection of the unit. Failure to correct the appliances may result in stopped payments and termination of the HAP contract.
- Refrigerator
- Stove
Appliances in which are not a necessity but should still be repaired and dealt with between the owner and tenant directly, include the following:
- Washer/Dryer – if provided by the owner
- Air Conditioner – if provided by the owner
- Microwave – if provided by the owner
- Disposal
- Dishwashers
- microwave
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