I received a termination letter and don’t know why: Failure to Recertify

If you have received a termination letter, it will state the reason for your pending termination. Please read the letter carefully:

As stated in the MRVP Statement of Family Obligations form which is signed by you (the head of household) each recertification, the family is required to follow rules in the MRVP program. If anyone living in the home violates any of these obligations, the family may be terminated from the program.

Part of this form and under the ‘The family must’ section:

1. Supply any certification, release, information, or documentation which the Metro Housing |Boston or DHCD determines to be necessary in the administration of the program, including use by Metro Housing |Boston for a regularly scheduled recertification or interim reexamination of the family’s household income and composition in accordance with MRVP regulations;

If you are receiving a letter for failure to recertify, it means you did not provide all requested documents and verifications for your annual/biannual/triennial recertification. This process is started four months in advance, and you receive the several attempts to complete the recertification:

• Request one which is the packet and general guidelines on what’s needed
• Request two which will include what is missing or if the entire packet and verifications
• Case conference letter
• Termination letter

If any paperwork is incorrectly filled out or there is verification missing or was provided but is outside 60 days or missing the name of the recipient, this can lead to the termination process.

How to avoid a termination for failure to recertify? See this article!

How to Appeal a termination for failure to recertify

In the event you receive a termination letter and feel our decision to terminate you from the program is unjust, you can submit an appeal to our agency. To do this:

Click this link: https://forms.office.com/r/Lqr09ftJGw

OR Email form to: [e-mail]

OR Mail to: Appeals Coordinator 1411 Tremont Street Boston, MA 02120

OR Fax: [phone]

Appeal Hearing

You will receive a response regarding the status of your appeal from the Hearings Department within 15 business days after the date you appeal is received. Once a hearing is set, you will need to attend virtually or by phone and provide any supporting documents or discussion on disputing the report. The Hearing officer will provide a determination either at or shortly after the hearing. They will also communicate any additional appeals if they uphold the termination.